Frequently Asked Questions
1. What service do you provide?
2. Do you have a minimum order size?
3. Is there a fee for requesting a quote?
4. Why do you require my phone and fax information?
5. How do I contact Space Coast IC, Inc. if I have a question, comment or problem?
6. What languages do your traders speak?
7. How do I submit a RFQ?
8. How does Space Coast IC, Inc. assure the quality of the parts ?
9. Does Space Coast IC, Inc. perform quality inspections on parts?
10. Is there a warranty for parts?
11. Do you accept credit cards?
12. What payment terms to you offer?
|1. What service do you provide?|
|We offer you the easiest way of full-service procurement of electronic components. We help OEM's, contract manufacturers, engineers and component manufacturers all over the world with their requirements of new, obsolete, discontinued, hard to find and military parts. We are able to deliver within days.|
|2. Do you have a minimum order size?|
|For new buyers we have a minimum order size of $ 250 per line item on most components. If you are new to Space Coast IC, Inc. and have any questions about our minimum order size, feel free to contact us.|
|3. Is there a fee for requesting a quote?|
|We don't charge you for requesting a quote. When an order is placed, the buyer pays the cost of the parts and delivery.|
|4. Why do you require my phone and fax information?|
|We require your phone and fax information, because we may need to contact you regarding your request for quote or order. Quotes are delivered by email and fax, unless your preferences are set otherwise. Therefore, we require your fax number.|
|5. How do I contact Space Coast IC, Inc. if I have a question, comment or problem?|
|For help with an order, problems with a request for quote or our website you can use the contact form provided in the contact us area.|
|6. What languages do your traders speak?|
|Our traders have language skills in English, Spanish, French, German and Chinese. If you have a language preferences, please provide it to us in your request for quote.|
|7. How do I submit a RFQ?|
|To submit a RFQ (Request For Quote), please click the "Request Pricing RFQ" button in the top menu.|
|8. How does Space Coast IC, Inc. assure the quality of the parts ?|
|Buyers have 30 business days to inspect and test the parts and return them if they are defective.|
|9. Does Space Coast IC, Inc. perform quality inspections on parts?|
|Space Coast IC, Inc. inspects all parts when they enter our facility. Issues that may arise during the quality control process are resolved prior to shipments to the buyer.|
|10. Is there a warranty for parts?|
|Space Coast IC, Inc. has a 30 day form, fit, and function warranty on all parts.|
|11. Do you accept credit cards?|
|We accept Visa, MasterCard, American Express and Discover. All credit card transactions are pre-approved before an order is shipped to ensure that the credit card is valid and within spending limits.|
|12. What payment terms to you offer?|
|We offer Collect on Delivery (COD), Credit card (Visa, MasterCard, American, Discover), Wire transfer, Net payment terms. Net terms are negotiated before an order is placed.|
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